Frequently asked questions

  • Q3: We have multiple sites infected by malware? Do you offer discounts?

    For additional websites, you can get a discount of 10% from our listed price.

  • Q2: We are losing sales and our reputation is taking a hit, how can we get this solved ASAP?

    Samurai Defender offers a 24 hours and 6 hours guaranteed processing options, at $199 and $299 respectively.

  • Q1: How long will it take to remove malware from our website?

    Our typical service timeframe is 1-3 days after receiving your website access details