Terms and Conditions

Last Modified: January 11th, 2023

These terms and conditions (“Terms”) apply to the use of the services (the “Services”) provided by 01 Remote Inc. doing business as SamuraiDefender.com (“us”, “we”, “our”). By using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Services.

Services: We provide a range of website security services, including but not limited to, malware removal, virus clean up, website security hardening, website security audit, cloud backup, website uptime monitoring, and ongoing website security consulting services.

Payment: You agree to pay for the Services in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. We will start delivering the service upon receipt and confirmation of your payment. For recurring services, if you do not pay for renewal on time, we may terminate your use of the Services without notice.

Use of our Services: Our Services are intended for use by businesses, organizations and governments. They are also available for personal website owners. You may not use our Services for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You agree to use the Services only for lawful purposes and in accordance with these Terms and applicable laws and regulations.

Your Account: To access certain Services, all clients are required to create an account. The account is set up when you purchase the service through our website. You agree to provide us with accurate and complete information when creating an account, and to update this information as necessary to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account and password and are responsible for all activities that occur under your account. Billing support (including invoices), case updates and general support (ticket system) are available from this account.

Confidentiality: We respect your privacy and will not share your information with any third party without your consent, except as required by law or to protect our rights. We will take appropriate measures to protect any confidential information provided to us, in accordance with laws and regulations of the province of Ontario.

Warranty Disclaimer: Our Services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of our Services or the information, content, materials or products included on our Services.

Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses.

Indemnification: You agree to indemnify and hold us and our affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our Services, your violation of these Terms, or your violation of any rights of another.

Governing Law and Jurisdiction: These Terms and any disputes arising out of or related to these Terms shall be governed by and construed in accordance with the laws of the province of Ontario, Canada.

Changes to our Terms: We reserve the right to make changes to these Terms at any time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through our Services, or updating the “Last Modified” date at the top of these Terms. Your continued use of our Services after any changes to these Terms indicates your acceptance of the new terms.

Contact Us: If you have any questions about these terms or our Services, please contact us here.